These general conditions are intended to regulate the terms and conditions under which TurisOeste, identification number 247836451, headquartered at Rua Maestro Belo Marques, 2460-061 Alcobaça, Portugal, hereinafter referred to as "TurisOeste", shall be governed.
By accessing the TurisOeste website at www.turisoeste.com, or by accessing any content contained therein, the user agrees with TurisOeste and accepts the terms and conditions presented below.
1.1. The TurisOeste website allows you to submit a request for a quotation through a form available on the website.
1.2. Submitting the quotation request does not guarantee the availability or reservation of the requested services. TurisOeste will contact you to provide availability information and a personalized quotation.
1.3. The quotation request does not imply any commitment or obligation on the part of both parties. The service contract will be established only when both parties agree on the service details, including price, dates, and specific terms.
2.1. Payments will be agreed upon on a case-by-case basis, based on the service details, and will be specified in the service proposal sent by TurisOeste.
2.2. Payment must be made following the instructions provided by TurisOeste. Payment options may include bank transfer, cash payment, or other methods agreed upon between the parties.
2.3. Confirmation of the reservation is subject to the receipt of payment as agreed.
3.1. Cancellations must be made in writing, by email, or by phone.
3.2. If a cancellation occurs before the reservation confirmation, there will be no cost to the customer.
3.3. After reservation confirmation and payment, cancellations will be subject to the cancellation policies specified in the service proposal sent by TurisOeste.
4.1. TurisOeste will make every reasonable effort to provide quality services and ensure your satisfaction during the provided services.
4.2. TurisOeste is not responsible for delays, cancellations, losses, damages, or injuries resulting from circumstances beyond its control, including but not limited to adverse weather conditions, third-party actions, mechanical failures, or accidents.
4.3. It is the customer's responsibility to provide accurate and up-to-date information in the quotation request. TurisOeste is not responsible for any problems or inconveniences resulting from incorrect or incomplete information provided by the customer.
5.1. All content on the TurisOeste website, including text, images, logos, and other materials, is the exclusive property of TurisOeste and is protected by copyright laws.
5.2. Unauthorized use, reproduction, or distribution of the content from the TurisOeste website is prohibited without proper written permission.
6.1. The client may file a complaint regarding any question, act, information, or service provided concerning TurisOeste through the e-mail contact info.turisoeste@gmail.com or the electronic complaint book available.
7.1. TurisOeste reserves the absolute right, without justification, to suspend, alter, add, or remove part of the website content at any time and to restrict the use and accessibility of its website.
8.1. Por favor, verifique a Privacy Policy and Cookie Policy for information regarding the processing of personal data.
